Change is inevitable. Regardless of what else is going on in the world, change will continue to occur, and the need for a strategic approach to organizational change management (OCM) has never been greater.  As technological advances create smarter manufacturing processes, along with the need to produce in the most cost-effective way possible, companies must continuously remain on their toes to identify and exploit opportunities and ensure their employees’ knowledge and skills are changing along with the processes and technologies. How should OCM be optimized as key to driving behavior and process changes, while increasing manufactured products? What are key performance indicators to measure success?