2020 forced many manufacturers to recognize that resilience is imperative to master current challenges reflecting that change and uncertainty are imminent to the "New Normal". To continue to succeed, there is now an opportunity to reconsider traditional manufacturing operating models by adopting new digital technologies and agile practices. This session provides insights on how you can optimize a "remote-agile" operating model for satisfied customers, employees, and partners. Furthermore, this session provides insights on how successful companies benefit from new opportunities created by the "New Normal" and how agility is the key to success of your organization.